Due to the fact that we do not monitor this site 24 hours a day, all items are subject to prior sale based on the time when orders are placed.

• Exchange Rates for non-U.S. Currency
• Checks and Wire Transfers
• Credit Card Orders
• Shipping
• Special Orders
• Returns

Exchange Rates for non-U.S. Currency
The non-U.S. currencies that are available are for the customers' convenience and are for estimates only. The final sales price will be calculated in U.S. dollars.

Checks and Wire Transfers
We are happy to accept personal checks and certified funds drawn on U.S. banks and shipped to destinations within the U.S. Personal checks will be held for up to 7 business days. Wire transfers are our preferred method of payment. Our bank information will be automatically emailed when an order is placed through our Shopping Cart. If necessary, we will email or fax this information. All funds wired must be sent in U.S. dollars.

Credit Card Orders
* Because of the difficulty in verification and identification on international credit card purchases, FeelGoodWatches can not accept credit cards for purchases delivered outside the U.S.A. For international purchases, we will accept bank-to-bank wire transfers only and the funds must be in U.S. Dollars.
* For security reasons, we will only ship to the billing address provided with your credit card order. We hope you understand that this is for your protection as well as ours. (It is possible to add a second, authorized, "ship to" address to your account. Check with your credit card company.)
* Due to the high cost of processing credit cards, all payments made by credit card will be charged a non-refundable Handling Fee of 3% over and above the purchase price and shipping. This fee will NOT affect payments made by check, bank check, money order or wire transfer.
* A LEGIBLE photocopy, digital picture or scan of the front and back of valid identification (e.g. a driver's license or passport) and the front and back of the credit card to be charged and written and signed authorization to charge that specific card. Please fax to the number listed above or email to sales@feelgoodwatches.com. Any order received without this information will not be processed.

Shipping
Once payment is received, we will ship via overnight priority service, insured to the full value and marked as "signature required". In addition, we will send an email with the tracking information. We use FedEx by preference, but can use other carriers if needed. If you don't receive your order by the scheduled reception date, please contact us immediately via email at sales@feelgoodwatches.com or call us at:

480-922-2549 (Telephone)
480-922-8194 (Fax)

Specials
We are happy to special order watches subject to the following conditions. We require an exact reference number and description of the desired piece and a 25% non-refundable deposit. Unfortunately, special orders are not subject to our 3-day return policy and we cannot accept returns or provide credit on these special ordered pieces. The only exception is for defective merchandise.

Returns
Your satisfaction is our top priority. If there is a problem with the watch, we are happy to offer a refund on the return of any watch purchase provided that arrangements for the return are made within 3 days of the date you receive your watch and are subject to a 5% restocking fee. (This fee may include credit card fees and any shipping and insurance costs we incur to send or receive the item.) Pieces may be returned after this period for store credit only. To make the return process smooth, we ask that you follow these guidelines:
The product must be in original and unworn condition with all original packaging materials, unused warranty cards, and instruction booklets.
Before returning an item, please obtain a Return Merchandise Authorization (RMA) number by either calling 1–480–315–8864 or emailing us at sales@feelgoodwatches.com. The RMA number must be written on your original invoice and on the return shipping label. Any returned items that are not accompanied by an official RMA number will not be accepted.
We *highly* recommend that all packages that contain watches, watch parts, accessories and payments be sent with a direct signature required upon delivery. FeelGoodWatches will NOT be responsible or liable for any parcel or envelope sent to us unless it was sent "direct signaure required".